FREQUENTLY ASKED QUESTIONS


We have answered some of the most frequently asked questions below. If you have questions or concerns that are not addressed, please feel free to contact us - we would love to help! You may call our customer service team at 020-3695-0978, leverage the live chat feature, or email us at customerservice@petwellbeing.co.uk.


How does your 90-day guarantee work?
 
How are your supplements administered?
 
What are the dark bits inside the dropper of my liquid product? Is it still safe to use?
 
Help! I have given too much to my pet!
 
Where do you ship from?
 
What shipping options do you offer?
 
Can I cancel or change my order after I place it?
 
I just received my order, but something is wrong!
 
Where are your ingredients sourced from?
 
Where are your products manufactured?
 
Is this FDA approved?
 
Do you offer wholesale opportunities?
 
Are your reviews real?
 
How do I change my Subscription information?
 
Why am I getting another package? I did not place a new order!
 
Can your products be used with other medications?