FREE Royal Mail® Shipping for orders over £35
Within the UK, we ship all of our products directly to you from our warehouse located in England. Orders delivering within the UK over £35 will qualify for free Royal Mail shipping. Parcels are shipped Royal Mail Tracked 48 with a deliver estimate of 2 to 3 business days.
*Please note that we do not ship on weekends or holidays*
Besides the United Kingdom, we also ship to the following countries:
- Please do not order items that are illegal to import into your country. Laws are different in every country and they change frequently. We are not responsible for knowing these laws and keeping up with the changes. It is your responsibility as a shopper to check with your local Customs office to see if your country permits the shipment of our products to your country.
- If the package is seized by Customs officials for any reason and we do not receive the package back, we will not issue you a refund or credit. If we do receive the package back after being seized, you are still responsible for the shipping and any surcharges plus a 15% restocking fee.
- You are responsible for any duties or taxes that may be applied by Customs. We do not charge or collect any duties or taxes and do not know how much they may cost you. Check with your local Customs office to determine what, if any, duties and taxes may be applicable.
- We report the exact amount of the sale and the contents of the package on the Customs form. Please do not ask us to claim less than the actual purchase amount or to claim that a different product is being shipped. If NaturalWellbeing is charged for YOUR taxes and/or duties on the shipment, we will post the charge to your credit card. Where possible for a description of the package contents on the Customs form, we claim "Food supplements - for personal use only." Please do not ask us to claim order as a "gift," "samples," or any other incorrect description.
- Please note that International deliveries may be delayed at the border. We have no control over this. This delay is random and not all parcels are stopped.
- We reserve the right to decline an order for any reason.